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Why is my Personal ID not recognised on a student finance site?
Your Personal ID is not used by the student finance companies.
Contact your student finance company for advice.
I have put my nationality, date of birth or name down incorrectly – can this be changed?
To change your nationality, contact us and we will do this for you.
If you want to change your name, date of birth, or passport details, complete our update my details form and we'll do this for you.
How do I change my email address?
You can change your email address in the 'Profile' section of your UCAS Hub account.